Managing a McDonald’s, Burger King, Panera Bread, or Starbucks franchise, among others, is not for the faint-hearted, especially when customers overstay their welcome and others want the spaces they are in. In cities, particularly, the fact that there are fewer and fewer places for people to gather exacerbates the problem.
We need better ways than we have been witnessing in recent days to deal with customers who view these private businesses as, essentially, public domains.
Opinion at NJ.com (Linda Stamato), May 13, 2018