The pandemic has changed where we work, how we work and when we work. And because the labor market is so tight right now, managers are trying to figure out how to keep the employees they already have.
But it’s not just restaurants and other low-wage employers struggling to keep staff; Carl Van Horn at Rutgers has been studying the labor market for 40 years and he said he’s never seen anything like this.
“People have gotten accustomed to working from home, working wherever they want to work, whenever they want to work,” Van Horn said. “If you’re at that end, where you have flexibility of an employer, you’re gonna have to let workers do what they want to do if you want to retain them or attract them to your company.”