Office Hours

• 8am to 4pm

Duties

• Helpdesk and field services, including support for hardware and software problems, new software installations and instruction for using applications and hardware
• Network account management and support for connectivity issues related to wireless networks and remote access
• System configuration and deployments including new and recycled computer installations for faculty and staff offices and data migrations
• Procurement consultation including providing quotes for faculty and staff and researching equipment needs to make appropriate recommendations
• Inventory and procurement for ITS, managing inventory for supplies and ITS order processing

Previous Experience

• Systems Administrator at Columbia University