The latest NJPL blog addresses how digital literacy, one of the three barriers contributing to a digital divide, disproportionately impacts access to telemedicine for older people, people of color, and people with low socio-economic status.
Topic
digital literacy
New Jersey State Policy Lab: Digital Services and Administrative Burdens
Why isn’t the participation rate for the government’s welfare programs at 100%? Research suggests that barriers and costs are not only associated with claiming but also redeeming benefits; these costs, in turn, discourage participation in programs.