Payne found that Yelp’s automated and human review filtering systems largely responded the same way to each incident, but with considerably different effects.
Topic
Yelp
Dr. Will Payne Examines Consequences of Review Bombing
This article uses spatiotemporal analysis of Yelp review activity to depict and analyze the shifting catchment areas of local businesses, as measured through the locations of their reviewers over time and across review categories (Recommended, Not Recommended, and Removed).
Using Crowdsourcing Applications to Interpret and Build More Equitable Cities
Crowdsourcing tools exist to solve real problems, enabling planners to study cities by providing new and better access to spatial data,