It’s doubtful that many residents of New Jersey know or care about arbitration. But, they should. They’ve signed contracts that require them to use it when they have a dispute with their cellphone provider, bank, nursing home, credit card or car rental company, investment broker, medical professional, home-builder, and the providers of a wide-range of consumer services, including cable companies, and, their employers.
If you’re reading this column, you’re probably affected. You’ll know it if you ever have a complaint and want to take a company to court.