Rutgers political scientist Cliff Zukin estimates that landline-only phone surveys miss about 60% of eligible voters. Good pollsters try to compensate by sampling cellphone users, too. (Pew will sample 75% cellphones in 2016.) But that’s more complicated for several reasons: Federal law requires that pollsters dial cellphone numbers manually (no robo calls); people have cellphones registered in areas where they don’t live; and respondents with data plans that count minutes are often unwilling to stay on the phone for very long.
NJSPL Report Release: Advancing Language Equity in Chatbot Design for NJ’s Public Services
Report Release: Advancing Language Equity in Chatbot Design for New Jersey’s Public Services Read Report Background New Jersey agencies increasingly use artificial intelligence (AI) tools to improve access to public information and services. During the...