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New seating at Grand Central Madison for LIRR riders draws focus to why there isn’t more of it at transit hubs

“It is 100% the case that the lack of seating in new facilities is because of the homeless,” said Smart, who has studied how transit agencies address homelessness in cities throughout the world. “The bosses of the designers of the station … when they look at that issue of balancing their passengers’ comfort and homeless folks using the space, they tilt immediately in the direction of providing no seating.”

What, exactly, do you say if you see something?

Urgent slogans only underscore the difficulties inherent in keeping a subway system like New York City's safe. Paul Larrousse, director of the National Transit Institute at Rutgers University, says that securing open systems like the MTA network necessitates due...

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