Susan Krum, Au.D.


Assistant Teaching Professor

Doctor of Audiology, Salus University; M.A. Audiology, Temple University; B.S. Speech Pathology & Audiology, East Stroudsburg University
Lean Six Sigma Green Belt

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Teaching and research Interests
  • Strategic Planning
  • Business Development
  • Healthcare management and operations
  • Budget and Finance
  • Organizational Strategy
  • Population Health


Susan Krum is an experienced health care leader with extensive knowledge in delivering strategic and operational change for a multi-hospital healthcare system. Dr. Krum was Vice President of Ambulatory Operations at Robert Wood Johnson University Hospital. Her strong business acumen combined with expertise in strategic planning, business development, and team-building was demonstrated through her ability to secure positive results for all areas of healthcare management including a fast turnaround during a multimillion-dollar merger and acquisition. She is effective in driving process improvements to boost revenue and profit while expanding services and enhancing productivity, employee satisfaction, and community relations.

Most recently, Dr. Krum was AVP of Population Health and Executive Director of the physician group at Kennedy/Jefferson Health where she was responsible for the analysis, planning, development, and implementation of new physician practices as well as maintaining all daily operations for all existing practices. Dr. Krum excels in healthcare management and operations, healthcare budgeting and finance, and population health strategy.

C.V.

View all course offerings and related syllabi
Graduate
  • Financial Management for Managers
  • Population Health
  • Health Care Economics
Undergraduate
  • Health Care Economics
  • Health Systems Operations
  • Financial Management
  • Healthcare Systems

Areas of Expertise: Budget and FinanceHealth EconomicsOrganizational StrategyUS Healthcare Services Systems