Intelligent Informatics @ Bloustein: Influence of AI in Public Administration: The Finnish Experience

Presented by Jari Stenvall Professor of Administrative Sciences, Tampere University, Finland

Artificial intelligence has meant a revolution in public administration and services. On the other hand, there have been recent discussions suggesting that generative AI in particular will remain mainly a tool for individual employees. The key to the use of AI is not only the development of new innovations but also their implementation.

There are three approaches to implementation. The technological dimension means that actions will evolve with new technologies. In the data-driven dimension, actions evolve by strengthening data-driven decision-making and action; in the organizational dimension, actions change through organizational transformation. Leadership, relevance, and learning are also key to successful implementation. These are discussed theoretically and practically in the lecture.

The lecture will include several practical examples of AI implementation, relevance and learning. The examples are related, for instance, to a research which has analyzed teachers’ experiences of AI implementation in Finland.

Finland is a strongly technology-oriented country. Similarly, Finland is one of the top countries in the world for innovations. A key strength has been the successful public education system.

Facilitated by Professors Radha Jagannathan and Jim Samuel Join the Intelligent Informatics forum on LinkedIn https://go.rutgers.edu/rutgersinfx

Hosted by the Master of Public Informatics (MPI) program at Rutgers University the Public Informatics Student Group, and PASCAL Rutgers Center.