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Marc Pfeiffer

New city chatbot makes information more accessible, mayor says

“For local governments, chatbots create exciting opportunities to improve customer service, automate tasks and cut costs,” according to Marc Pfeiffer. “Residents routinely need information on topics like garbage collection, parking permits, construction projects and event schedules. Chatbots can provide 24/7 automated self-service for these frequent citizen inquiries.”

TECH UPDATES: Technology Policies for Your Community

The key is to stay informed and use technology to better serve your residents. Regular assessment of technology needs and impacts will help you develop policies that truly benefit your community.

How much can I deduct for my local taxes? Congress just decided

“What Trump and Congress did at that point was dramatically increase the standard deduction but decrease the amount you could deduct for state and local taxes,” said Marc Pfeiffer, a senior policy fellow at Rutgers University’s Bloustein School of Planning and Public Policy, who studies local government in New Jersey.

NJ, NY lawmakers slam Senate tax bill and its strict SALT deduction cap

“What Trump and Congress did at that point was dramatically increase the standard deduction but decreased the amount you could deduct for state and local taxes,” said Marc Pfeiffer, a senior policy fellow at Rutgers University’s Bloustein School of Planning and Public Policy, who studies local government in New Jersey.

Pfeiffer participates in Rowan’s “Future of Journalism” Conference

Marc Pfeiffer, Senior Policy Fellow and Assistant Director of the Bloustein Local Government Research Center, recently participated in Rowan University’s conference on “The Future of Journalism: New Models, Digital Transformations and the Public Interest” on Wednesday, May 21.

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