New Heldrich Report: U.S. Workers Assess the Impacts of Artificial Intelligence on Jobs

February 9, 2024

A new Heldrich Center national survey of U.S. workers finds that 8 in 10 (82%) workers say it is very or somewhat important that the government in Washington, D.C. ensures that artificial intelligence (AI) technologies do not cause U.S. workers to lose their jobs. Nearly half (46%) say it is very important. Additionally, 7 in 10 (71%) U.S. workers say they are very or somewhat concerned about employers using AI in human resources decision-making, 5 in 10 (50%) are concerned about needing more technological skills, and 3 in 10 (30%) worry about their jobs being eliminated (30%).

These are some of the key findings from the Heldrich Center’s probability-based survey of 1,038 U.S. adults — including 737 workers — that was conducted in November 2023. The survey found widespread uncertainty about the potential impacts of AI on jobs and the labor market.

As with other major technological changes, generative AI will create opportunities for some and heartbreak for others. Workers — especially those with the least formal education — want safeguards that protect them from disruption and unemployment,” said Carl Van Horn, Ph.D., Distinguished Professor of Public Policy and Director of the Heldrich Center. Van Horn is the Director of the award-winning Work Trends survey series, which has been polling the American public and employers about the workforce, economy, and an array of pressing issues since 1998.

Learn more about the survey findings by reading the survey topline, a series of infographics, and the press release.

Recent Posts

Meet the 2026 New Jersey Leadership Collective Fellows

New Jersey Leadership Collective’s mission is to train leaders who are committed to moving the communities they serve and the Garden State forward. They aim to make progressive change to legislation and policies through building collective power and taking collective...

EJB Talks: Fighting for Government Accountability in NJ

From Corruption to Ballot Reform: Fighting for Government Accountability in New Jersey As we close out our 13th season of EJB Talks, Dean Stuart Shapiro asks Public Policy Program Director, Professor Julia Rubin, about why New Jersey has long been considered one of...

New 2024-2025 Health Administration Program Annual Report

Dear Colleagues, This year’s milestone is the successful launch of our Doctor of Health Administration (DHA) program in Fall 2025, welcoming an inaugural cohort of 23 mid- and senior-level healthcare leaders. Designed in an executive-style format, the DHA advances...

Heldrich Center: Updated Multi-State Postsecondary Report Released

The Heldrich Center for Workforce Development has announced the release of an updated Multi-State Postsecondary Report, linking postsecondary completion data to employment outcomes across Kentucky, New Jersey, Ohio, Rhode Island, Tennessee, and Virginia. This effort...

Cantor, Yedidia Identify Strategies to Provide Health Care to Homeless

Through cooperation, homeless services and health care providers can improve delivery of medical care to a vulnerable population, according to Rutgers researchers published by Rutgers Today, December 17, 2025 Author: Greg Bruno Media Contact: Nicole Swenarton, Rutgers...